ProductScope

Refund Policy

Last updated October 20, 2026

Free trial

Every new account gets 24 hours of Professional access without paying. We don’t ask for a card, so nothing is charged when the trial ends.

14-day refund on your first payment

If ProductScope is not right for you, ask for a refund within 14 days of your first payment and we will refund it in full. You do not need to give a reason.

Renewals

Subscriptions renew monthly. To avoid the next charge, cancel before your renewal date. If you were charged for a renewal and did not mean to continue, contact us within 7 days of the charge and we will look at it fairly.

If we end or change your plan

If we end your access without a breach by you, or remove features you paid for, you will receive a refund for the unused part of your current period.

How to ask

  1. Email support@productscope.org.uk from the address on your account.
  2. Tell us which payment you want refunded.
  3. We reply within 2 business days. Approved refunds are issued through Paddle to your original payment method, and your bank may take several days to show it.

You can also contact Paddle’s buyer support at paddle.net, because Paddle is the Merchant of Record for every order.

Your legal rights

This policy does not limit any rights you have under the consumer laws of your country.